FAQ – Clothkits

FAQ

Should you require information or help, please contact us by email or by phone and we will be happy to assist you.

 

How much is shipping?

Postage prices are listed on the Delivery & Returns page so you can see what you’re paying before you go through to the checkout.

Which countries do you ship to?

We ship all over the world! Take a look at the Delivery & Returns page for details of postage costs and estimated delivery times.

How can I pay for my order?

You can pay securely by Visa, Mastercard, PayPal, Google Pay, Apple Pay or Shopify Pay.

Can I return what I have bought?

We are 110% committed to your satisfaction and operate a no quibble returns policy. For details on how to return your order please take a look at the Delivery & Returns page.

I own a shop – please can I sell Clothkits products?

Thank you so much for your interest! Please drop us a line at info {at} clothkits.co.uk and we’ll send you our wholesale information.

Can I teach a sewing class using your sewing patterns?

Yes, you can! If you plan to include the pattern in the price of the course, we can offer a wholesale discount on bulk purchases – please drop us a line at at info {at} clothkits.co.uk for further information. Please be sure to credit the pattern to Clothkits.

What exactly is a Clothkit?

Here is a little video Kay put together explaining just how amazing a Clothkit is.

Clothkits Film

Help, I’m sewing one of your girls dress kits and I’m stuck…

I’ve got a complaint or a suggestion for improving your business…

Please drop us a line, we’re always interested to hear your feedback and ideas to help us improve what we offer. Thank you!
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