FREE shipping on orders over £59!
Click & Collect - FREE
Simply select 'Pick up' when you reach checkout and we'll aim to have it ready for you to collect from our Chichester shop within 24 hours.
Standard UK Delivery – £4.95
Royal Mail 1st Class delivery within 2-3 business days.
Standard UK Delivery for Orders Over £59 – FREE
Royal Mail 1st Class delivery within 2-3 business days.
Special Delivery Guaranteed® UK ** – £10.95
Next-day delivery for orders placed before 1pm Monday – Thursday. Orders placed on Friday will be delivered on Monday. This service is trackable and will require a signature.
Digital Downloads and Gift Cards - FREE
Digital PDF patterns and Gift Cards will arrive immediately via email.
Returns
If you change your mind about an item or have received the incorrect item then we offer a very straightforward return policy. You may return unwanted goods up to 28 days after purchase for exchange, a store credit, or a refund.
Returned merchandise must be in the condition sold with original packaging and any tags intact. Goods must be unused, unopened, in perfect condition and remain in a re-saleable condition. Non-returnable items include kits once they have been cut, cut lengths of fabric, ribbons or trim, samples, sale items, and ex-demonstration items.
Europe
Small Parcels Less than 1kg - £8.50
Medium Parcels 1kg to 1.99kg - £15
Large Parcels 2 to 3.99kg - £25
Heavy Parcels 4kg - 25kg - £45
We use Royal Mail International Standard Shipping, which takes 5 – 14 working days depending on the location. For urgent European orders please contact us first. Please review our International Sales Policy before placing an order.
Rest of the World
Small Parcels Less than 0.49kg £12.50 (approx 1 or 2 kits)
Medium Parcels 0.5 to 0.99kg - £18
Large Parcels 1 to 1.99kg - £30
Heavy Parcels 2kg+ - £65+
We use Royal Mail International Standard Shipping, which takes 5 – 14 working days depending on the location. For urgent International orders please contact us first. Not trackable.
Please review our International Sales Policy before placing an order:If you are importing any of our items, you acknowledge that you are solely responsible for compliance with importing laws and requirements of the country to which the items are shipped and this is entirely at your own expense and risk.In addition to the purchase price of the items, you accept full responsibility for any and all handling charges, shipping costs, insurance, import duties, fees, liabilities and tax/duty costs, which may arise or apply to your order and transportation.Whilst we will do all we can to assist (e.g. special packaging etc which may involve extra payment by you to us), we will not be responsible for any non-delivery or import duty charged or any fines or impositions as a result of any import or attempted import.
